Do you have users who are stating when they play back voicemails, they are played back really slooooooooooow?
Odds are they probably changed their voicemail playback settings by mistake. Have the user log back into their voicemail. When playing a voicemail you can slow the playback by choosing 4 while the voicemail is playing. You can also speed up the voicemail by choosing 6.
We had a scenario where we setup a Hunt Pilot to go to voicemail in the event no one in the Hunt Group answered the call. During testing, this would never work. After some troubleshooting and digging around the fix was easy.
Make sure to add directory number of the Hunt Pilot as alternate extension of voicemail account you want to use in Unity Connection.
We received a ticket from a user that was getting HOST UNKNOWN when trying to access the Corporate Directory from his 7961 Cisco phone.
Resolution: Delete the ITL File
Press Settings button on phone
Go to Option 4 – Security Configuration
Go to Option 5 – Trust List
Go to Option 2 – ITL File and Select
Unlock Admin Mode by pressing **#
Then choose Erase
You should now be able to access the Corporate Directory from that phone. As you see can below after the ITL file was deleted, the log on the phone was no longer displaying “Trust List Update Failed“.
More information about the ITL (Initial Trust List ) can be found in great detail here:
Need to know how long the computer has been up and running? Sometimes we instruct users to reboot their systems as a troubleshooting step and they mistakenly log off and back on instead. One quick way to verify if the system has indeed been restarted is to check the boot time using the command systeminfo.
This can also be used to determine other things such as OS, Manufacturer, Model, RAM and other useful pieces of information.
What is a URL?
A URL is an internet address. For example:
http://example.com, https://www.gmail.com and http://www.cnn.com/
Have you ever seen on a website or in an email extremely long URLs? Those long URLs can look awkward. So what is a TinyURL? TinyURL is a free URL redirection service, simply it turns a long URL into a much shorter one. This is also a need for those social media sites that restrict you on the amount of characters you can use.
Here is an example of a link to a discussion forum on Microsoft’s website:
The link above is not really that long, but you get the idea. You can copy that link above and go to http://tinyurl.com/.
Now you can paste that long URL and hit the “Make TinyURL!” button.
TinyURL will convert the long URL into a shorter one. You can now use this shorter URL in your emails or social media sites.
How can this get easier for you? You can add this TinyURL to your browser’s toolbar. This is exactly how I use TinyURL with Firefox. According to TinyURL you can add this to any browser (http://tinyurl.com/#toolbar)
That’s it! I have reached out to Kevin Gilbertson who launched the TinyURL in January 2002 and he confirmed that TinyURLs do not expire. Enjoy!
Hello there! I have brought the site back up. I took a hiatus to take care of some things and pursue some Cisco certifications. What do I plan to do with the site? To keep an update list of applications I personally use and to share any tips that I will come across for the home and advanced user.
Looking forward for the future!